Terms and Conditions

Introduction

The sales of all products offered by the online shop, are subject to the following General Terms and Conditions of Sale.

All products offered on the website are directly sold by Davide Boscolo, ABN 70 312 025 574.

This e-commerce activity is exclusively addressed to end consumers above 18 (eighteen) years of age, and in accordance with e-commerce laws.

By “customer” Davide Boscolo refers to all physical persons using the website www.davideboscolo.com for the purpose of purchasing digital products.

The general conditions of sale regard the offer, transmission, acceptance, purchasing methods and rights of cancellation of purchase orders regarding products on the website www.davideboscolo.com between the consumer and Davide Boscolo.

General conditions of sale are periodically modified by Davide Boscolo depending on business and market development, as well as in compliance with possible legislative updates and amendments. Any updates or amendments will be duly published on the website and will have immediate effect from the date of publication.

For further legal information please see: Privacy Policy.

For further information you can contact Davide Boscolo directly by sending an email to the following address: info@davideboscolo.com

Sales contract

In order to purchase one or more products offered on our website, it is necessary to complete the electronic order form in full and send it to Davide Boscolo following the relevant instructions.

On the order form you will find a summary of the main commercial conditions, including prices, payment and delivery methods, as well as information about the main features of the purchased product with a clear reference to the general conditions of sale.

The sales contract is considered completed when Davide Boscolo has received your order form, verified the accuracy of the order information and sent a purchase order invoice, containing a summary of the information as per the customer’s completed order form.

Once the initial contract procedure has been completed, Davide Boscolo will process your purchase order.

Before processing the purchase order, Davide Boscolo will ask you to check supplied data and to carefully read the general conditions of sales (including right of cancellation), and to print a copy of these and store a copy for your personal use.

Davide Boscolo reserves the right to refuse any purchase orders which may be incomplete, or where products are unavailable, or where payment is not validated. In such an event, the customer will be duly informed by email that the contract has been invalidated and that your purchase order cannot be processed, specifying the reasons and suggesting where appropriate a potential solution to the problem.

If any products offered on the website are not available or no longer on sale at the moment of receipt of the order form, Davide Boscolo will inform you immediately about the unavailability of your ordered items and in any case within maximum 30 (thirty) days from date of order. Where payment for goods has already been processed, Davide Boscolo will offer a substitute model, or a refund.

Upon sending the order form, you declare to accept Davide Boscolo’s general conditions of sale. Non-acceptance of our general terms of sale will invalidate your order.

Moreover upon sending the order form you also confirm knowledge of the further information specified in the website as well as in the Privacy Policy.

Prices

All retail prices are listed in US dollars and don’t include sales tax, which are automatically calculated on the billing details provided by the customer.

Published prices and offers can be altered, sometimes at short notice, and for this reason Davide Boscolo reserves the right to make amendments without prior notice.

In the event of an incorrect price having been published on the online shop, Davide Boscolo reserves the right to cancel order requests regarding the product in question.

Prices are subject to updates, therefore we always invite you to check the final price before sending us your order form.

Payments

Payment methods are indicated on the order form.

The stated total price for the purchase of the products includes taxes and will be debited to your account as soon as the purchase is performed, as outlined on the order form. The amount of taxes to be paid are calculated based on the billing address and on whether the customer is a physical person or a company/professional.

Preferred payment methods are by Visa, MasterCard and America Express.

Any payment-related information supplied at the moment of payment will not be used by Davide Boscolo for any other purpose except to complete the purchasing procedures relevant to your order, and in order to refund you in case of possible cancellation, to assist you in any purchase-related request, or in case it is necessary to alert police forces to possible payment fraud. The customer billing details are stored for administration and legal obligations as stated in the Privacy Policy.

Products delivery

All our digital products are immediately available for download as soon as the purchase is completed. You’ll be redirected to the download page, where you can download the requested digital product. In addition to that, an email is sent to the email address you provided, with the product download link.

Product use

This software is provided “as-is”, without any expressed or implied warranty. In no event will Davide Boscolo be held liable for any damages arising from the use of this software.

Licenses are issued for a specific number of seats. You may use the software on no more than that number of machines at a time.

You may not redistribute, resell, rent, lease or sub-license the software in any form without written permission by Davide Boscolo. You may not disassemble, create derivative works, modify, reverse engineer, adapt or decompile the software. The software is copyrighted and all rights remain with Davide Boscolo.

Returns

In case of defective items, we kindly ask you to promptly inform us by email by writing to info@davideboscolo.com, so that we can immediately assess the problem and provide you with a response. A refund is available in case the product is defective within 14 working days from the date of purchase. Any License Key associated with a digital product for which a refund has been issued, is deactivated and will cease to function.

When emailing for a refund or exchange queries, please specify: your email address, the product or products you intend to return, order number and order date, invoice number, and your bank details (IBAN code). After sending your email, please be so kind as to wait for our reply authorizing the refund.

The return costs for refund payments are Davide Boscolo’s responsibility.

Refund terms and leadtimes

Davide Boscolo will send you confirmation via email, and will refund the sum paid for the product within 30 (thirty) days from the date the refund request has been made.
The refund sum will be sent to the original payee. Refunds usually take 5-10 days to appear on a customer’s statement.

Jurisdiction

Any sale of products or services takes place in Australia and is regulated by the laws currently enforced in Australia.